The formula appears to be an interesting combination of cleansing oil (though it's not actually "oil" according to the packaging) and cleansing lotion which I haven't seen before. I would recommend lightly shaking the tube before use, otherwise the "oil" will seep out first when what you really want is to get a good mix of the two. You apply the cleanser to dry skin, massaging it to break down your makeup, and can either wipe it off with a cotton pad or rinse (I personally prefer to rinse). After use, my face was left feeling smooth and moisturized and I could see how this would be good for those people with sensitive skin types.
Garnier also claims that the product "dissolves even waterproof mascara" and since that's all I wear, I was pleased to see that this was indeed the case. However, my eyes are extremely sensitive and I found the cleanser irritated them despite the fact that it's ophthalmologist-tested. Since stinging eyes are obviously something I want to avoid, I don't think this product is right for me. It's a shame since it does actually do what it claims!
Disclaimer: Product has been provided by Garnier Canada, the opinions and language are my own, and in no way do they reflect Garnier Canada.